The concept of Unknown is developed upon the structure of the original neighborhood, seeking to connect guests with the spaces.
An immersive experience where nature and architecture merge, creating an atmosphere that holds its essence in the details.
From the moment you enter, we invite you to explore a space where each area tells a story inspired by the Mayan worldview.
We begin with the pool, our representation of the cenote: a sacred place of life and renewal.
Here, water and tranquility unite to offer a space for deep rest and connection with nature. Along our hallways, we guide you along the tracks of an old train. The wooden logs, known as sleepers, mark the path and transform each walk into a symbolic journey that connects every experience within the hotel. In our lobby, restaurant, and bar, we immerse you in Xibalbá, a mystical and immersive space where conviviality, gastronomy, and encounters converge. A place to share, enjoy, and let yourself be carried away by a profound and memorable atmosphere.
Our terrace is the threshold between Xibalbá and paradise: a point of transition where light and serenity pave the way to absolute rest.
About us
In addition to an outdoor pool, the hotel has a restaurant and a bar. Continental breakfast and free Wi-Fi in public areas are also provided, and spa services are available. Rooms offer flat-screen TVs with cable channels. Additional amenities include coffee makers and complimentary bottled water.