Hotel Unknown
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Our rooms

Restaurant

Typical Yucatecan food

Spa

Find the ideal massage for you

Services

Hotel Unknown

Food and drinks

Internet

Room service or room service

Luggage storage

Pets

Beach loungers

Maid Service

Spa

Outdoor pool

Snack bar/deli

GP

Greg Polakoff

This is one of my favourite hotels in the world. And no––I'm not exaggerating. It's a small, understated, and unpretentious hotel a short walk away from the historic center. It's in a quiet artsy neighbourhood with some great cafes and small restaurants. We stayed in the "standard king room," but in reality, it's a quite. There is a separate living room, a huge bedroom, a large bathroom, and a small private garden. Everything was super comfortable: the bedding, pillows, blankets, and furniture. The air conditioning is more than adequate. The gardens and pool are beautiful. They serve a small breakfast with eggs, fruit, and coffee. You can order other items if you want. The service is friendly and casual. If you need anything, they will do their best to provide it for you. I've seen hotels that charge a lot more for this kind of experience.

T

TheLoeschler

Beautiful hotel with nice little pool and massage offerings. Very basic breakfast included. Nice staff. Great value for price. To be improved: Beds are a bit too narrow for two persons (if not couple). Additional inner door would be good for keep room quieter (with only the one main door to the room you may hear people passing by in the morning). Curtains should go up to the ceiling to really keep all light out (I am particularly light-sensitive however).

HK

Han van Kasteren

Very charming hotel. We had a beautifully decorated room with a small patio and private pool. Beds, furniture and bathroom all very good. Good wifi. Staff is super friendly. The main pool is beautiful because it's not traditionally surrounded by chairs but embedded by tropical plants. In a quiet street and at walking distance to the centre. Easy parking in the street. Good price-quality. Purified water in a glass bottle to reduce plastic waste!

MR

Michael Romero

I enjoyed my stay at Unknown Hotel. The rooms are so comfortable and it was nice having a private pool. The main pool is not very deep and there is not a lot of space for multiple people to hang out. The staff are very friendly and helpful.

MR

Mike Rivest

15 min walk to anywhere in Centro. Very quiet neighborhood lots of restaurants near by. The pool in your patio is a great bonus. Complimentary breakfast was excellent 👌.

About us

Hotel Unknown


In addition to an outdoor pool, the hotel has a restaurant and a bar. Continental breakfast and free Wi-Fi in public areas are also provided, and spa services are available. Rooms offer flat-screen TVs with cable channels. Additional amenities include coffee makers and complimentary bottled water.